Placeholder Content Image

Loyalty programs may limit competition, and they could be pushing prices up for everyone

<p><em><a href="https://theconversation.com/profiles/alexandru-nichifor-1342216">Alexandru Nichifor</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> and <a href="https://theconversation.com/profiles/scott-duke-kominers-1494057">Scott Duke Kominers</a>, <a href="https://theconversation.com/institutions/harvard-university-1306">Harvard University</a></em></p> <p>Loyalty programs enable firms to offer significantly lower prices to some of their customers. You’d think this would encourage strong competition.</p> <p>But that isn’t always what actually happens. <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4377561">New research</a> shows that paradoxically, by changing the way companies target customers, loyalty programs can sometimes reduce price competition. The research also points to solutions.</p> <h2>A win-win proposition?</h2> <p>Joining a loyalty program is supposed to be a win-win. You – the customer – get to enjoy perks and discounts, while the company gains useful commercial insights and builds brand allegiance.</p> <p>For example, a hotel chain loyalty program might reward travellers for frequent stays, with points redeemable for future bookings, upgrades or other benefits. The hotel chain, in turn, records and analyses how you spend money and encourages you to stay with them again.</p> <p>Such programs are commonplace across many industries – appearing everywhere from travel and accommodation to supermarket or petrol retailing. But they are increasingly coming under scrutiny.</p> <p>In 2019, the Australian Competition and Consumer Commission (ACCC) <a href="https://www.accc.gov.au/about-us/publications/customer-loyalty-schemes-final-report">cautioned</a> consumers about the sheer volume of personal data collected when participating in a loyalty program, and what companies can do with it.</p> <p>Hidden costs – such as having to pay a redemption fee on rewards or losing benefits when points expire – are another way these schemes can harm consumers.</p> <p>But a larger question – how loyalty programs impact consumers overall – remains difficult to settle, because their effect on competitiveness is unclear. As the ACCC’s <a href="https://www.accc.gov.au/about-us/publications/customer-loyalty-schemes-final-report">final report</a> notes, on the one hand: "Loyalty schemes can have pro-competitive effects and intensify competition between rivals leading to competing loyalty discounts and lower prices for consumers."</p> <p>But on the other hand: "Loyalty schemes can also reduce the flexibility of consumers’ buying patterns and responsiveness to competing offers, which may reduce competition."</p> <h2>How a two-speed price system can hurt everyone</h2> <p>A new economic theory research <a href="https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4377561">working paper</a>, coauthored by one of us (Kominers), suggests that on competitive grounds alone, loyalty programs can sometimes harm <em>all</em> consumers – both ordinary shoppers and the program’s own members.</p> <p>It’s easy to see how the ordinary shopper can be worse off. Since a firm’s loyalty program enables it to offer discounted prices to its members, the firm can raise the base prices it offers to everyone else. Those not participating in the program pay more than they otherwise would have, and the firm can respond by saying “join our program!” instead of having to lower its price.</p> <p>But sometimes, even the program’s own members can end up worse off.</p> <p>When a given customer’s loyalty status is not visible to a firm’s competitors – as is the case in many loyalty programs today – it’s hard for those competitors to identify them and entice them to switch.</p> <p>The main way to compete for those customers becomes to lower the base price for everyone, but this means missing out on the high base margins achieved through the existence of your own loyalty program – remember, having a loyalty program means you can charge non-members more.</p> <p>It’s often more profitable for firms to just maintain high base prices. This, in turn, reduces overall price competition for loyal customers, so firms can raise prices for them, too.</p> <h2>What’s the solution?</h2> <p>Despite these effects on competition, loyalty programs still offer benefits for consumers and an opportunity for brands to form closer relationships with them.</p> <p>So, how do we preserve these benefits while enabling price competition? The research suggests an answer: making a customer’s loyalty status verifiable, transparent and portable across firms. This would make it possible for firms to tailor offers for their competitors’ loyal customers.</p> <p>This is already happening in the market for retail electricity. While there aren’t loyalty programs there per se, a consumer’s energy consumption profile, which could be used by a competitor to calibrate a personalised offer, is known only to their current electricity supplier.</p> <p>To address this, in 2015, the Victorian government launched a <a href="https://compare.energy.vic.gov.au">program</a> encouraging households to compare energy offers. This process involved first revealing a customer’s energy consumption profile to the market, and then asking retailers to compete via personalised offers.</p> <p>By opening information that might have otherwise been hidden to the broader market, this approach enabled firms to compete for each other’s top customers, in a way that could be emulated for loyalty programs.</p> <p>Such systems in the private sector could build upon “<a href="https://thepointsguy.com/guide/airline-status-matches-challenges/">status match</a>” policies at airlines. These allow direct transfer of loyalty status, but currently rely on a lengthy, individual-level verification process.</p> <p>For example, a design paradigm known as “<a href="https://hbr.org/2022/05/what-is-web3">Web3</a>” – where customer transactions and loyalty statuses are recorded on public, shared blockchain ledgers – offers a way to make loyalty transparent across the market.</p> <p>This would enable an enhanced, decentralised version of status match: a firm could use blockchain records to verifiably identify who its competitors’ loyal customers are, and directly incentivise them to switch.</p> <p>Both startups and established firms have experimented with building such systems.</p> <h2>What next?</h2> <p>New academic research helps us model and better understand when loyalty programs could be weakening supply side competition and undermining consumer welfare.</p> <p>A neat universal solution may prove elusive. But targeted government or industry interventions – centred on increasing the transparency of a customer’s loyalty status and letting them move it between firms – could help level the playing field between firms and consumers.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/220669/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/alexandru-nichifor-1342216"><em>Alexandru Nichifor</em></a><em>, Associate Professor, Faculty of Business and Economics, University of Melbourne, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a> and <a href="https://theconversation.com/profiles/scott-duke-kominers-1494057">Scott Duke Kominers</a>, Sarofim-Rock Professor of Business Administration, <a href="https://theconversation.com/institutions/harvard-university-1306">Harvard University</a></em></p> <p><em>Image credits: Getty Images </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/loyalty-programs-may-limit-competition-and-they-could-be-pushing-prices-up-for-everyone-220669">original article</a>.</em></p>

Money & Banking

Placeholder Content Image

Body language expert breaks down royal family's Christmas card

<p>A body language expert has broken down the subtle meanings and messages hidden in the royal family's Christmas card. </p> <p>On Monday, Prince William and Kate Middleton shared their 2023 Christmas card portrait, which features the Prince and Princess of Wales and their three children in a charming black and white photo. </p> <p>While their family portrait was met with <a href="https://oversixty.com.au/lifestyle/family-pets/blah-brutal-reactions-to-royal-family-s-2023-christmas-card" target="_blank" rel="noopener">mixed reactions</a>, royal fans wasted no time in praising the family for their charming photo. </p> <p>Now, body language experts have dived deep into the real meaning behind almost unnoticeable actions taken by the royals in the pic. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>Body language analyst Judi James told <em><a href="https://www.thesun.co.uk/royals/24997829/kate-william-christmas-card-body-language-signal/" target="_blank" rel="nofollow noopener" data-ylk="slk:The Sun;elm:context_link;itc:0" data-rapid_p="26" data-v9y="1">The Sun</a></em> that, "The strong sense of tight, loving ‘uniformed’ grouping and the stark monochrome, plus the relaxed and confident body language looks like the emotional equivalent of them having a moat and drawbridge around them."</p> <p>Judi went on to say that their choice of relaxed outfits - jeans and white button-up shirts - would be an intentional choice as they show "the strength and total confidence of the pared-down family brand here, without all the trimmings and trappings of their royal status."</p> <p>As she notes, "We know they look superb in formalwear and royal regalia but this is the casual and much more relatable version."</p> <p>Judi also claims that Prince William's slight head tilt "suggests a desire to be liked", while "Kate leans into William’s torso to make this a subtly romantic pose too."</p> <p>Meanwhile, according to Judi, the position of Princess Charlotte right in the middle of the family could be intentional, who says "Charlotte looks so much like the late Queen and this central status-rich pose and beautiful smile are like echoes of Elizabeth when she was young."</p> <p>"This effect doesn’t look deliberate but it is still a rather moving message from this family Christmas card."</p> <p><em>Image credits: Getty Images</em></p>

Body

Placeholder Content Image

"Blah": Brutal reactions to royal family's 2023 Christmas card

<p>Royal fans have shared their mixed reviews of the 2023 Christmas card portrait, featuring Prince William, Kate Middleton and their three children. </p> <p>The Prince and Princess of Wales shared their family photo to their Instagram account on Sunday, with the snap showing the royal family of five all dressed in similar outfits: simple black pants or jeans, and white button up tops.</p> <p>The photo, taken in black and white, shows Kate and William standing behind their three kids, while Prince George and Prince Louis standing around Princess Charlotte, who was seated for the photo. </p> <p>The post of their family Christmas card picture has racked up over 2 million likes, with thousands of people sharing their thoughts on the snap in the comments. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C0pf0IXNv15/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>Many were quick to comment on the similarities between the younger royals and their predecessors, with many stating that "Princess Charlotte looks like a young Queen Elizabeth", while others shared their thoughts on how much Prince Louis is looking like his mother. </p> <p>Despite many royal fans delighting over the card, there were some mixed reactions from others. </p> <p>Royal commentators online were quick to point out how this year's card, all in black and white, is a stark contrast to last year's photo, which shows the family walking hand-in-hand in the sunshine. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>While acknowledging that the photo is objectively lovely of the family, some wish that the portrait had a bit more Christmas spirit. </p> <p>One person wrote on X, "This doesn’t look like a Christmas Card. Looks like a Vogue edit’s choice cover from the 90s. Beautiful but not Xmassy!"</p> <p>Another added that the image looked like it was "taken at a photo studio in a shopping mall," while another disappointed fan said it was "Kind of... Well, blah."</p> <p><em>Image credits: Getty Images</em></p>

Family & Pets

Placeholder Content Image

How risky is it to give card details over the phone and how do I reduce the chance of fraud?

<p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p>Paying for things digitally is so common, most of us think nothing of swiping or tapping our card, or using mobile payments. While doing so is second nature, we may be more reluctant to provide card details over the phone.</p> <p>Merchants are allowed to ask us for credit card details over the phone – this is perfectly legal. But there are minimum standards they must comply with and safeguards to protect consumer data.</p> <p>So is giving your card details over the phone any more risky than other transactions and how can you minimise the risks?</p> <h2>How is my card data protected?</h2> <p>For a merchant to process card transactions, they are expected to comply with the <a href="https://docs-prv.pcisecuritystandards.org/PCI%20DSS/Standard/PCI-DSS-v4_0.pdf">Payment Card Industry Data Security Standard</a>. This is a set of security requirements designed to protect cardholder data and the trillions of dollars of transactions each year.</p> <p>Compliance involves various security measures (such as encryption and access controls) together with strong governance and regular security assessments.</p> <p>If the information stored by the merchant is accessed by an unauthorised party, encryption ensures it is not readable. That means stealing the data would not let the criminals use the card details. Meanwhile, access controls ensure only authorised individuals have access to cardholder data.</p> <p>Though all companies processing cards are expected to meet the compliance standards, only those processing large volumes are subject to mandatory regular audits. Should a subsequent data leak or misuse occur that can be attributed to a compliance failure, a <a href="https://www.csoonline.com/article/569591/pci-dss-explained-requirements-fines-and-steps-to-compliance.html">company can be penalised</a> at levels that can escalate into millions of dollars.</p> <p>These requirements apply to all card transactions, whether in person, online or over the phone. Phone transactions are likely to involve a human collecting the card details and either entering them into computer systems, or processing the payment through paper forms. The payment card Security Standards Council has <a href="https://docs-prv.pcisecuritystandards.org/Guidance%20Document/Telephone-Based%20Payments/Protecting_Telephone_Based_Payment_Card_Data_v3-0_nov_2018.pdf">detailed guides for best practice</a>:</p> <blockquote> <p>A policy should be in place to ensure that payment card data is protected against unauthorised viewing, copying, or scanning, in particular on desks.</p> </blockquote> <p>Although these measures can help to protect your card data, there are still risks in case the details are misplaced or the person on the phone aren’t who they say they are.</p> <h2>Basic tips for safe credit card use over the phone</h2> <p>If you provide card details over the phone, there are steps you can take to minimise the chance you’ll become the victim of fraud, or get your details leaked.</p> <p><strong>1. Verify the caller</strong></p> <p>If you didn’t initiate the call, hang up and call the company directly using details you’ve verified yourself. Scammers will often masquerade as a well-known company (for example, an online retailer or a courier) and convince you a payment failed or payment is needed to release a delivery.</p> <p>Before you provide any information, confirm the caller is legitimate and the purpose of the call is genuine.</p> <p><strong>2. Be sceptical</strong></p> <p>If you are being offered a deal that’s too good to be true, have concerns about the person you’re dealing with, or just feel something is not quite right, hang up. You can always call them back later if the caller turns out to be legitimate.</p> <p><strong>3. Use secure payment methods</strong></p> <p>If you’ve previously paid the company with other (more secure) methods, ask to use that same method.</p> <p><strong>4. Keep records</strong></p> <p>Make sure you record details of the company, the representative you are speaking to and the amount being charged. You should also ask for an order or transaction reference. Don’t forget to ask for the receipt to be sent to you.</p> <p>Check the transaction against your card matches the receipt – use your banking app, don’t wait for the statement to come through.</p> <h2>Virtual credit cards</h2> <p>In addition to the safeguards mentioned above, a <a href="https://www.forbes.com/advisor/credit-cards/virtual-credit-card-numbers-guide/">virtual credit card</a> can help reduce the risk of card fraud.</p> <p>You probably already have a form of virtual card if you’ve added a credit card to your phone for mobile payments. Depending on the financial institution, you can create a new credit card number linked to your physical card.</p> <p>Some banks extend this functionality to allow you to generate unique card numbers and/or CVV numbers (the three digits at the back of your card). With this approach you can easily separate transactions and cancel a virtual card/number if you have any concerns.</p> <h2>What to do if you think your card details have been compromised or stolen?</h2> <p>It’s important not to panic, but quick action is essential:</p> <ul> <li> <p>call your bank and get the card blocked so you won’t lose any more money. Depending on your situation, you can also block/cancel the card through your banking app or website</p> </li> <li> <p>report the issue to the police or other relevant body</p> </li> <li> <p>monitor your account(s) for any unusual transactions</p> </li> <li> <p>explore card settings in your banking app or website – many providers allow you to limit transactions based on value, restrict transaction types or enable alerts</p> </li> <li> <p>you may want to consider registering for <a href="https://theconversation.com/your-credit-report-is-a-key-part-of-your-privacy-heres-how-to-find-and-check-it-116999">credit monitoring services</a> and to enable fraud alerts.</p> </li> </ul> <h2>So, should I give my card details over the phone?</h2> <p>If you want to minimise risk, it’s best to avoid giving card details over the phone if you can. Providing your card details via a website still has risks, but at least it removes the human element.</p> <p>The best solution currently available is to use virtual cards – if anything goes wrong you can cancel just that unique card identity, rather than your entire card.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/216833/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, Professor of Cyber Security Practice, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, Associate Professor, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from </em><a style="font-style: italic;" href="https://theconversation.com">The Conversation</a><em> under a Creative Commons license. Read the </em><a style="font-style: italic;" href="https://theconversation.com/how-risky-is-it-to-give-card-details-over-the-phone-and-how-do-i-reduce-the-chance-of-fraud-216833">original article</a><em>.</em></p>

Money & Banking

Placeholder Content Image

Common credit card mistakes to avoid

<p>If you regularly use your credit card, you’ll know how easy it is to plonk down the plastic for your shopping and other purchases. It’s also easy to forget those pesky card payments that follow. </p> <p>Along with the convenience of credit cards comes the danger that your bills can quickly snowball into a major debt that can linger for years if not managed properly. </p> <p>It pays to be aware of the pitfalls of credit cards and ensure you’ve got good habits in place to avoid them as much as possible. The following are a few suggestions:</p> <p><strong>Shop around for the best card deals</strong></p> <p>Don't make the mistake of signing up for the first credit card offer that arrives in your mailbox. Go online and look for the best possible card terms and features to suit you. Credit card rates can vary significantly, depending on the card and type of promotion offered.</p> <p><strong>Rewards programs</strong></p> <p>Following on from the point above, make sure the card you choose provides features you genuinely need and will actively use. Credit card rewards are promoted to make consumers think they’re getting something for free. But when you add up what it costs to earn rewards, a rewards program may not be much of a perk. For instance, credit cards that offer rewards often have much higher interest rates than cards with no rewards.</p> <p><strong>Keep track of your spending</strong></p> <p>While using a credit card sometimes feels like you’re not really spending money, not keeping track of your spending can wreak havoc on your finances. Carry a small notebook or if you’re more tech savvy, use one of the many apps available on your phone to record your purchases so you won't get a nasty shock when you receive your monthly statement. Make sure you check your statements regularly too.</p> <p><strong>Late and minimum payments</strong></p> <p>Credit card payments that aren’t paid on time result in late fees and higher interest rates. Read through your credit card statement carefully so you know when the payment is due. Consider auto-payment facilities or put a recurring note in your calendar each month a few days in advance of your payment due date to ensure you don’t miss it. Most card statements list the date that payments must be received by to avoid penalty interest fees. Ideally, it’s best to pay the full amount every month. Only paying the minimum amount will make the situation worse over time by attracting cumulative interest payment penalties.</p> <p><strong>Using cash advances</strong></p> <p>While they’re a tempting option, cash advances attract higher interest rates and should be used with care.</p> <p><strong>Handle with care!</strong></p> <p>Credit cards can be useful financial tools when used responsibly. Getting into good habits can ensure you take full advantage of the benefits while avoiding the traps.</p> <p><em>Image credit: Shutterstock</em></p>

Money & Banking

Placeholder Content Image

Prince Harry and Meghan Markle release Christmas card

<p dir="ltr">Prince Harry and Meghan Markle have released their Christmas card which didn’t include their two children.</p> <p dir="ltr">The Christmas card was delivered to Archewell subscribers via email wishing everyone a joyful holiday season.</p> <p dir="ltr">“Wishing you a joyful holiday season,” the card read.</p> <p dir="ltr">“From our family to yours, and on behalf of our teams at The Archewell Foundation, Archewell Audio, and Archwell Productions, we wish you health, peace, and a very happy new year!”</p> <p dir="ltr">However, many pointed out that the card was missing a photo of their children - Archie, 3, and daughter, Lilibet, 1.</p> <p dir="ltr">“I wonder why, as it’s from their family to yours that 2 of their immediate family (children) are missing from the card,” someone wrote.</p> <p dir="ltr">“Where are the children?” another asked.</p> <p dir="ltr">On the other hand, many said that the Christmas card is the Sussexes business one and they may release another with Archie and Lilibet.</p> <p dir="ltr">“This looks to be an official business holiday card not their official family holiday card,” someone pointed out.</p> <p dir="ltr">“That’s their business holiday card. No doubt they’ll have a family card as well. It’s a very common practice,” another wrote.</p> <p dir="ltr">It is believed that Archie and Lilibet were left off the card because of their “basic right to privacy”.</p> <p dir="ltr">Meghan previously spoke about her children’s privacy in the 2021 tell-all interview with Oprah Winfrey about how “comfortable” she is or isn’t sharing photos of her children.</p> <p dir="ltr">“If you’re at work and you have a photograph of your child on your desk, and your co-worker says, ‘Oh, my gosh, your kid’s so cute. That’s fantastic! Can I see your phone so I can see all the pictures of your child?’ You go, ‘No. This is the picture I’m comfortable sharing with you’,” she said.</p> <p dir="ltr">“And then if they double down and say, ‘No, but you already showed me that one. So you have to show me everything. You know what, I’m just gonna hire someone to sit in front of your house, or hide in the bushes and take pictures into your backyard, because you’ve lost your right to privacy … because you shared one image with me’.”</p> <p dir="ltr">She also previously mentioned how she didn’t want her children to be the subject of racial slurs which she claims were used by the British media.</p> <p dir="ltr">“Why would I give the very people that are calling my children the N-word a photo of my child before I can share it with the people that love my child?” Meghan told the <em>Cut</em> back in August.</p> <p dir="ltr"><em>Image: Archwell Productions</em></p>

Family & Pets

Placeholder Content Image

Prince and Princess of Wales release family Christmas card!

<p dir="ltr">The Prince and Princess of Wales have released their Christmas card for 2022.</p> <p dir="ltr">The stunning photo shows Prince William and Kate Middleton holding hands with their three children Prince George, 9, Princess Charlotte, 7 and Prince Louis, 4, in the British countryside of Norfolk.</p> <p dir="ltr">All five family members appear to be colour coordinating in white, denim and blue with beaming smiles.</p> <p dir="ltr">The image was taken earlier this year by photographer Matt Porteous, who had joined the family on their tour to the Caribbean.</p> <p dir="ltr">“Sharing a new picture of the family for this year’s Christmas card!” their caption on Instagram read.</p> <p dir="ltr">The photo received almost 2 million likes with many fans wishing the family a Merry Christmas as well as thanking them for sharing the photo.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CmH_qcOtUx_/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p dir="ltr">“Happy Christmas to your family! Thank you for sharing!” someone wrote.</p> <p dir="ltr">“What a great photo of your beautiful family!” another commented.</p> <p dir="ltr">“Beautiful family. Merry Christmas,” someone else wrote.</p> <p dir="ltr">“A beautiful family, have a wonderful Christmas,” another read.</p> <p dir="ltr">Their photo comes just days after <a href="https://oversixty.com.au/lifestyle/family-pets/charles-and-camilla-release-first-christmas-card-as-king-and-queen-consort" target="_blank" rel="noopener">King Charles III and his wife Camilla</a>, the Queen Consort released their Christmas card.</p> <p dir="ltr"><em>Image: Instagram</em></p>

Family & Pets

Placeholder Content Image

Charles and Camilla release first Christmas card as King and Queen Consort

<p>For the first time in 70 years, Britain has a new monarch bringing them into the holiday season.</p> <p>The royal family have finally unveiled the 2022 Christmas card, featuring Kings Charles III and his wife Camilla, the Queen Consort.</p> <p>“Wishing you a very Happy Christmas and New Year,” the card said, alongside a photo of the couple at the Braemar Games, a gathering of the Scottish highland games that has been held since 1832. The picture was taken by royal photographer Samir Hussein.</p> <p>This is the second consecutive year that a photograph of Hussein's has been selected for a royal Christmas card.</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">🎄✉️ We’re pleased to share this year’s Christmas Card from The King and The Queen Consort.</p> <p>📸 <a href="https://twitter.com/samhussein?ref_src=twsrc%5Etfw">@samhussein</a>, taken at the Braemar Games in September 2022. <a href="https://t.co/Dzpqf62TWf">pic.twitter.com/Dzpqf62TWf</a></p> <p>— The Royal Family (@RoyalFamily) <a href="https://twitter.com/RoyalFamily/status/1602061165600940032?ref_src=twsrc%5Etfw">December 11, 2022</a></p></blockquote> <p>This year's image was captured on September 3, just five days before Queen Elizabeth II, died at Balmoral Castle.</p> <p>Charles and Camilla's 2021 card featured an image that Hussein took of the couple wearing face masks amid the COVID-19 pandemic. In it, the then Prince of Wales and Duchess of Cornwall were at the Royal Ascot horserace, with Charles helping his wife adjust her mask.</p> <p>Christmas is a major time of year for the royals, with many traditions. In previous years, the Queen would personally deliver gifts to members of the household at Buckingham Palace, donate money to different charities and hand out Christmas puddings.</p> <p><em>Image: Twitter</em></p>

Family & Pets

Placeholder Content Image

Ian Thorpe gets his Olympic report card

<p>Ian Thorpe has proven he doesn’t need to be in the pool at the Olympics to be a star.</p> <p>Twenty-one years after first winning gold at the Sydney Olympic Games, Thorpe has given his expert commentary for Channel 7 during the Tokyo games – and fans are absolutely loving it.</p> <p>From winning gold medals to predicting the future, Ian Thorpe has proved he can do it all at the Olympics.</p> <p>Twenty-one years after first winning gold at the Sydney Games, Thorpedo is playing a starring role in Tokyo – but in a very different capacity.</p> <p>The Australian swimming legend is giving his expert analysis for Channel 7.</p> <p><img style="width: 500px; height: 281.25px;" src="../media/7842727/ian-thorpe-2.jpg" alt="" data-udi="umb://media/60b14eeb144d4ffcb3369202de846398" /></p> <p><em>Thorpe always believed Titmus was going to bring it home late. Image: Supplied. </em></p> <p>Through the swimming legend’s insight, he predicted what Katie Ledecky’s final time would be and got within a second of the stopwatch.</p> <p>Thorpe went at it again during Aussie superstar Ariarne Titmus’ second blockbuster showdown of the Games with Ledecky in the 200m freestyle final on Tuesday.</p> <p>“I think Ariarne has Ledecky covered in this race,” Thorpe said.</p> <p>“She can transition a lot better into different speeds. So she’ll build up her speed, whereas Katie Ledecky seems to get stuck in one gear.</p> <p>“She has a consistency that comes with that speed, but she can’t increase it in any way — it doesn’t develop.</p> <p>“Whereas when you saw Ariarne come over the top of Ledecky in the 400m freestyle final, she was gradually increasing that speed and there was a 0.4 second difference in their last 50m.”</p> <p>Thorpe was right again, proving his expertise is on point.</p> <p>Ledecky went hard and Titmus was trailing the whole way up until the final lap.</p> <p>The 20-year-old from Tasmania eventually overtook her biggest rival in the final 25m to win gold medal No. 2.</p> <p>Thorpe took time to point out Titmus’ turning ability, and said she was accelerating into the wall and springing off of it better than Ledecky was.</p> <p>The Aussie finally took the lead for the first time at the final turn.</p> <p>His fellow Channel 7 commentator Leisel Jones, who has competed in four Olympics, praised Thorpe when Japan’s Ohashi Yui won the 200m women’s individual medley.</p> <p>“I’m going to say Thorpey called that before we started,” Jones said during Seven’s broadcast.</p> <p>“He said, ‘Watch for Ohashi Yui to go for the double’.”</p> <p>“After seeing that 400 IM, this was the clear frontrunner in this race,” Thorpe said when explaining why he tipped Ohashi to win again.</p> <p>Aussie watchers have praised the Olympic swimmer for his brilliant commentary, with one saying: “He is amazing, I love listening to him.</p> <p>Another wrote: “Ian Thorpe owns commentary. He regularly calls the winner 50m out.”</p> <blockquote class="twitter-tweet"> <p dir="ltr">Love <a href="https://twitter.com/IanThorpe?ref_src=twsrc%5Etfw">@IanThorpe</a> commentary for the swimming.</p> <p>— Eric (@bananman1234) <a href="https://twitter.com/bananman1234/status/1420593762816847872?ref_src=twsrc%5Etfw">July 29, 2021</a></p></blockquote> <p>A third person added: “How wonderful Ian Thorpe’s commentary. He is so informative, speaks so calmly.”</p> <blockquote class="twitter-tweet"> <p dir="ltr">And how wonderful is Ian Thorpe’s commentary.He is so informative,speaks so calmly.Great👏</p> <p>— Lynette (@lynettekc) <a href="https://twitter.com/lynettekc/status/1420566887612616704?ref_src=twsrc%5Etfw">July 29, 2021</a></p></blockquote> <p><a href="https://twitter.com/lynettekc/status/1420566887612616704?s=21" target="_blank" rel="noopener">https://twitter.com/lynettekc/status/1420566887612616704?s=21</a></p> <blockquote class="twitter-tweet"> <p dir="ltr">Ian Thorpe is the Ricky Ponting of swimming commentary.</p> <p>— justin1flynn 🐯🏆🏆🏆 (@justin1flynn) <a href="https://twitter.com/justin1flynn/status/1420558861140852741?ref_src=twsrc%5Etfw">July 29, 2021</a></p></blockquote> <p><em>Image: Neal Simpson/EMPICS via Getty Images<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"> </span></em></p>

TV

Placeholder Content Image

Surprising differences in how we use credit cards and cash

<p>With more credit cards used by Kiwis than ever is definitely seems as though New Zealanders are addicted to the convenience of not having to pay with cash. But what is the impact of this on New Zealand consumer behaviour?</p> <p>Since the late 1990’s researchers have been interested in understanding the psychology behind credit card use, not least because of the proliferation of debt in the consumer market and the concern of the ease with which to gains these cards (and debt) preys on vulnerable consumers.</p> <p>A 1998 study conducted by George Lowenstein and his colleagues that was published in 2001 made the finding that payments with cash elicited quite a different emotional response to payments made with credit cards or any other payment methods where the actual payment is to a certain extent “delayed”. The suggestion is paying by traditional methods with cash requires a physical transaction that can be more painful than paying for something with credit, where you see a figure on the receipt but you’re not actually handing over a physical amount of money in real life.</p> <p>In another experiment as part of the project, Mr Lowenstein observed that people were willing to pay much more for a particular event with credit cards than with cash, with the premium ranging anywhere between 60 and 113 per cent more, which represents quite a significant difference. </p> <p>Similar research has also found people are more likely to spend money when given $50 in cash rather than $50 in a gift voucher, they were more likely to spend a higher proportion of that in the latter rather than the former, which is again probably because of the lack of physical exchange.</p> <p>So what does this mean for you? Well, if you’re looking to tighten your purse strings around the house, opting to make more purchases with cash might just be the best way to do it. By making your purchase with cash you’re statistically likely to be less likely to overspend and more mindful of the items you are actually buying, which could lead to significant savings down the track. Willpower can be hard, especially when shopping, but this is an easier way to make willpower happen.</p> <p><em>Image: Getty Images</em></p>

Money & Banking

Placeholder Content Image

Has Labor learnt from the failure of the cashless debit card?

<p>Legislation passed through the House of Representatives this week to wind down the cashless debit card (CDC), which was introduced into the East Kimberley and Ceduna in 2016 and since applied at other trial sites around Australia. The card compulsorily quarantines 80% of social security payments received by working-aged people.</p> <p>Implementing the CDC has cost more than <a>$170 million</a>.</p> <p>Yet <a href="https://www.uq.edu.au/news/article/2020/02/compulsory-income-management-disabling-study-shows" target="_blank" rel="noopener">research</a> shows it does more harm than good to people forced to use it. First Nations organisations, social service organisations, and others have consistently <a href="https://www.theguardian.com/australia-news/2020/nov/03/cashless-welfare-card-fewer-than-10-of-senate-inquiry-submissions-back-bill" target="_blank" rel="noopener">argued against its expansion</a>.</p> <p>The Albanese government says winding back the CDC will “leave no one behind”. But its legislation leaves more than 23,000 mainly First Nations people in the Northern Territory – as well as people in other parts of the country – on the <a href="https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/FlagPost/2017/June/BasicsCard_and_Cashless_Debit_Card" target="_blank" rel="noopener">BasicsCard</a>, a longer-standing compulsory income management scheme run by the Department of Social Services.</p> <p>We have known since 2014 that the BasicsCard <a href="https://caepr.cass.anu.edu.au/highlights/evaluating-new-income-management-northern-territory-final-evaluation-report-and-summary" target="_blank" rel="noopener">fails to meet its stated objectives</a>. Research published by the ARC Centre of Excellence for Children and Families over the Life Course found its use correlated with <a href="https://www.lifecoursecentre.org.au/research/journal-articles/working-paper-series/do-welfare-restrictions-improve-child-health-estimating-the-causal-impact-of-income-management-in-the-northern-territory/" target="_blank" rel="noopener">reductions in birth weight</a>, falls in <a href="https://www.lifecoursecentre.org.au/research/journal-articles/working-paper-series/the-effect-of-quarantining-welfare-on-school-attendance-in-indigenous-communities/" target="_blank" rel="noopener">school attendance</a> and other negative impacts on children.</p> <p>These are significant findings. The research suggests several possible explanations for reduced birth weight, including income management’s potential role in increasing stress on mothers, disrupting financial arrangements within the household and creating confusion about how to access funds.</p> <h2>Strong opposition</h2> <p>Given the government’s talk of <a href="https://www.smh.com.au/politics/federal/anthony-albanese-s-speech-at-garma-festival-annotated-20220729-p5b5sp.html" target="_blank" rel="noopener">respect and reconciliation</a>, it’s hard to know why it would continue a program introduced as part of the Howard government’s racially discriminatory and widely criticised <a href="https://www.theguardian.com/australia-news/2017/sep/02/northern-territory-intervention-violates-international-law-gillian-triggs-says" target="_blank" rel="noopener">Northern Territory Emergency Response</a>.</p> <p>When the Morrison government attempted to move people in the Northern Territory from the BasicsCard onto the CDC, <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Community_Affairs/CashlessCardTransition/Submissions" target="_blank" rel="noopener">First Nations</a> leaders were clear about how damaging the BasicsCard has been, and recommended <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Community_Affairs/CashlessCardTransition/Submissions" target="_blank" rel="noopener">genuinely voluntary schemes</a> instead.</p> <p>As shadow minister, Linda Burney supported that position. “Our fundamental principle on the basics card and the cashless debit card [is that] it should be on a voluntary basis,” she <a href="https://www.theguardian.com/australia-news/2022/apr/19/cashless-welfare-labor-vows-to-end-compulsory-use-of-basics-card">said</a> earlier this year, adding:</p> <blockquote> <p>If people want to be on those sorts of income management, then that’s their decision. It’s not up to Labor or anyone else to tell them what to do. At the moment it’s compulsion and that’s not Labor’s position.</p> </blockquote> <p>Yet the legislation introduced into the house last week maintains compulsory income management via the BasicsCard, promising only consultation. It leaves the door wide open for continued compulsory income management. As social security minister Amanda Rishworth said in her second reading speech, the bill allows her:</p> <blockquote> <p>to determine, following further consultation with First Nations people and my colleagues, how the Northern Territory participants on the CDC will transition, and the income management arrangements that will exist.</p> </blockquote> <h2>Policy from above</h2> <p>We have learnt a lot from the CDC, including how government claims that communities can decide about who goes on and off income management are often used to legitimise the continuation of compulsory income management.</p> <p>Both the CDC and BasicsCard are ideas that were developed and lobbied for by the Australian political and business elite. They never came from the “community”.</p> <p>The BasicsCard was one of many measures implemented under the Northern Territory Emergency Response, which included the suspension of the Racial Discrimination Act and the use of the <a href="https://theconversation.com/ten-years-on-its-time-we-learned-the-lessons-from-the-failed-northern-territory-intervention-79198" target="_blank" rel="noopener">Australian Defence Force</a>.</p> <p>The CDC, on the other hand, was a key recommendation of mining billionaire Andrew Forrest’s 2014 <a href="https://www.niaa.gov.au/resource-centre/indigenous-affairs/forrest-review" target="_blank" rel="noopener">National Indigenous Jobs and Training Review</a>. Since it was introduced, Forrest and his Minderoo Foundation have advocated for its extension.</p> <p>The government used much-needed funding for local services as a sweeetener to gain communities’ agreement for the CDC to proceed. In some cases, the threat of <a href="https://caepr.cass.anu.edu.au/sites/default/files/docs/Working_Paper_121_2017.pdf" target="_blank" rel="noopener">funding cuts</a> was used in negotiations. In contrast, proposals from communities themselves for appropriate community- and Aboriginal-controlled services had long been overlooked.</p> <h2>Real consultation?</h2> <p>Governments routinely use “consultation” as a label for what are essentially information sessions, with no alternatives on the table, in an effort to signal broad-based support. In the case of the CDC, <a href="https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwi__I3yoKf5AhU9R2wGHSjBAuwQFnoECC8QAQ&url=https%3A%2F%2Fwww.aph.gov.au%2FDocumentStore.ashx%3Fid%3D9e59ccc9-b9e6-4fad-9fb6-2a992d84fd44%26subId%3D516467&usg=AOvVaw19C21P3oIBS4l5A1b2pr0R" target="_blank" rel="noopener">calls for the program to be aborted</a> or changed dramatically were long ignored.</p> <p>Those who were forced onto the BasicsCard as part of the intervention were not offered a consultation process by the Howard government. And now, the Labor government has also failed to embrace their views and opted for a path of more consultation.</p> <p>If Labor forces people to stay on the BasicsCard, what has it learnt from the CDC? Governments have spent more than $1 billion implementing the two failed compulsory income management schemes, and the new government has implicitly committed to spending more. Imagine what else this money could be going towards.</p> <p><strong>This article originally appeared on <a href="https://theconversation.com/has-labor-learnt-from-the-failure-of-the-cashless-debit-card-188065" target="_blank" rel="noopener">The Conversation</a>.</strong></p> <p><em>Image: Shutterstock</em></p>

Legal

Placeholder Content Image

Check your attic for this rare collectors’ card!

<p dir="ltr">A rare Pokémon card has fetched a whopping record $546,000 (US$420,000) at an auction.</p> <p dir="ltr">The insanely rare 1999 Pokémon Base Set Shadowless 1st Edition Holo Charizard card was sold on March 19.</p> <p dir="ltr">The description of the card on the auction website describes the inspiration it holds even a quarter of a century later.</p> <p dir="ltr">“Emblematic of the strength and power its design was meant to portray, the 1st Edition Base Set Charizard card continues to inspire awe even after almost a quarter of a century,” it read.</p> <p dir="ltr">“This historic piece of art designed by celebrated artist Mitsuhiro Arita is easily the most recognizable Pokemon card ever made.”</p> <p dir="ltr">Incredibly enough, 3,000 copies of the card were submitted to PSA Authentication and Grading Services but only 121 were given the highest grading of “10 Gem Mint” due to its popularity.</p> <p dir="ltr">“Featuring the highest attack power of any of the original Pokemon cards produced; the ferocity of the artwork coupled with the might of its Fire Spin caused most Pokemon fanatics to use it with pride. </p> <p dir="ltr">“It is one of the most coveted trading cards ever produced. Widely considered one of the holy grails of the Pokemon world, this Flame Pokemon is poised to show continuous returns for years to come and become a premier investment piece for any portfolio to have.”</p> <p dir="ltr">Maybe it’s time to ask the kids or grandkids to go through their own Pokemon collections!</p> <p dir="ltr"><em>Images: PWCC Market Place and Shutterstock</em></p>

Money & Banking

Placeholder Content Image

Why the use of cash is rapidly declining

<p dir="ltr">When was the last time you used cash to pay for something? Do you even have cash in your wallet right now? </p> <p dir="ltr">The way we pay has drastically changed over the past few years with so many new options available, such as buy-now-pay-later and contactless payments. </p> <p dir="ltr">According to the annual <a href="https://worldpay.globalpaymentsreport.com/en" target="_blank" rel="noopener">Global Payments Report</a>, cash payments in Australia will amount to just two per cent of transactions by 2025. </p> <p dir="ltr">The report also predicts that digital wallets that are readily available with just two clicks on a smartphone, will be the preferred method of payment in just two years. This will overtake the use of credit and debit cards. </p> <p dir="ltr">About 40 per cent of transactions across the country are composed of debit cards, following closely with credit cards at 35 per cent, digital wallets sitting at 11 per cent, cash seven percent, and buy-now-pay-later options at a mere four per cent.  </p> <p dir="ltr">Thanks to Covid-19 and periods of lockdown, most Aussies opted out of using cash, with the Australian Banking Association reporting a decline in use of ATMs by 20 per cent. </p> <p dir="ltr">"Covid-19 accelerated trends in our society and changed the way we live our lives. Working from home will forever be more prominent within the workforce, we have steered away from using cash and as a result are seeing an increase in card and technology payments and the existing trend of doing banking online instead of in a branch has only continued," ABA chief executive Anna Bligh told <a href="https://www.9news.com.au/national/australia-cash-use-declining-predicted-to-be-two-per-cent-value-in-2025/29a6febb-f8ab-49cf-9462-56fd20a22a33" target="_blank" rel="noopener">Nine News</a>.</p> <p dir="ltr">"As we have seen more people go away from using branches, it's no surprise to see banks invest in areas where customers prefer to bank, such as in their online platforms and apps.”</p> <p dir="ltr">The ABA also showed that one in 10 Aussies regularly leaves their home without their wallet, while more than one in three use digital wallets weekly. </p> <p dir="ltr"><em>Image: Shutterstock</em></p>

Money & Banking

Placeholder Content Image

Harry and Meghan’s Christmas card features first photo of Lilibet

<p dir="ltr">Prince Harry and Meghan Markle have released their virtual Christmas card, and it comes with a delightful surprise for the holidays: the first photo of daughter Lilibet.</p> <p dir="ltr">Lilibet Diana Mountbatten-Windsor was born in June, but no photos of her have been released by the family, until now. In the family photo that graces the virtual greeting, Meghan is holding Lilibet up in the air as the entire family smiles and laughs together, Archie sitting on Harry’s lap.</p> <p dir="ltr">The photo was taken by Alexi Lubomirski at the couple’s Santa Barbara home during the summer, meaning Lilibet is a newborn in the photos. Lubomirski also shot the couple’s engagement photos in 2017 and their official wedding photos in 2018.</p> <p dir="ltr">Sharing the photo to Instagram on Thursday, Lubomirski wrote, “This is one of those rare and special projects, that one is fortunate enough to be a part of. To be able to continue the story of this family whom I first photographed as an engaged couple, then on the day of their wedding, as a married couple and now seeing their love manifest into two beautiful children, has been a delightful honour.</p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-permalink="https://www.instagram.com/p/CX1ANa6OTCU/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/CX1ANa6OTCU/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by Alexi Lubomirski (@alexilubomirski)</a></p> </div> </blockquote> <p dir="ltr">“Anyone who has seen my #AllLoveSeries, will know that one of the greatest joys I receive from photography, is when I am able to photograph "love" in some form or another. To be trusted by your subjects enough, to open themselves up and have their connection documented and translated into an image, is one of the greatest gifts a photographer can have.</p> <p dir="ltr">“This day with the Duke and Duchess of Sussex was one such joyous experience, and one that I feel extremely privileged to have been invited to capture.”</p> <p dir="ltr">The family’s Christmas card reads, "This year, 2021, we welcomed our daughter, Lilibet, to the world. Archie made us a 'Mama' and a 'Papa', and Lili made us a family. As we look forward to 2022, we have made donations on your behalf to several organisations that honour and protect families — from those being relocated from Afghanistan, to American families in need of paid parental leave: Team Rubicon, Welcome.US, Human First Coalition, Humanity Crew &amp; Paid Leave For All, PL+US Marshall Plan for Mums.</p> <p dir="ltr">"Wishing you a happy holiday season and a prosperous New Year, from our family to yours!"</p> <p dir="ltr"><img style="width: 0px; height: 0px;" src="https://oversixtydev.blob.core.windows.net/media/7846556/https___prodstatic9net.jpg" alt="" data-udi="umb://media/933e518d25504b4c80c0ec5b47c3582e" /></p> <p dir="ltr"><em>Image: Instagram</em></p>

Family & Pets

Placeholder Content Image

5 clever uses for Christmas wrapping paper and cards

<p><span style="font-weight: 400;">After opening presents and reading cards from our loved ones and friends, we’re often left with piles of wrapping paper that need to be dealt with.</span></p> <p><span style="font-weight: 400;">Rather than throwing it straight into the bin, some can be recycled or repurposed into items that have that little bit of sentimental value.</span></p> <p><span style="font-weight: 400;">Here are </span><a rel="noopener" href="https://pop.inquirer.net/117417/10-diy-tips-for-recycling-your-christmas-gift-wrappers-and-cards" target="_blank"><span style="font-weight: 400;">five</span></a><span style="font-weight: 400;"> clever and crafty uses for your wrapping paper and cards this Christmas.</span></p> <p><strong>Confetti</strong></p> <p><strong><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7846531/wrapping-paper1.jpg" alt="" data-udi="umb://media/d993d6a78ab74456ac1a7f3e6e5ad702" /></strong></p> <p><em><span style="font-weight: 400;">Image: One Good Thing by Jillee / onegoodthingbyjillee.com</span></em></p> <p><span style="font-weight: 400;">An easy and cost-effective way to recycle wrapping paper, you can make the confetti just in time for any New Year’s parties or events you’ve planned. Just run the paper through a shredder or take to it with scissors and it’s ready to be used.</span></p> <p><strong>Drawer liners</strong></p> <p><strong><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7846530/wrapping-paper2.jpg" alt="" data-udi="umb://media/aeb39c63c2ef4199af0cadba93257641" /></strong></p> <p><em><span style="font-weight: 400;">Image: Making Home Base / makinghomebase.com</span></em></p> <p><span style="font-weight: 400;">If you’re someone who meticulously unwraps your gifts or you have some spare paper lying around, this hack could be perfect for you. Simply follow </span><a rel="noopener" href="https://www.makinghomebase.com/how-to-make-drawer-liners/" target="_blank"><span style="font-weight: 400;">this tutorial</span></a><span style="font-weight: 400;"> to line your drawers with the paper and give them a bright, new look with minimal effort.</span></p> <p><strong>Book wrappers</strong></p> <p><strong><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7846529/wrapping-paper3.jpg" alt="" data-udi="umb://media/b2c873ce9d28408aa95a3aef003f5dce" /></strong></p> <p><em><span style="font-weight: 400;">Image: Eighteen25 / eighteen25.com</span></em></p> <p><span style="font-weight: 400;">In a similar vein to drawer liners, wrapping paper can also be used to brighten up your stationery. Follow this easy </span><a rel="noopener" href="https://eighteen25.com/wrapping-paper-book-covers/" target="_blank"><span style="font-weight: 400;">tutorial</span></a><span style="font-weight: 400;"> to give your planners, notebooks, and journals that extra bit of colour and personality.</span></p> <p><strong>Bookmarks</strong></p> <p><strong><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7846527/wrapping-paper4.jpg" alt="" data-udi="umb://media/b064416ccfc045b99b1769b262e9f01d" /></strong></p> <p><em><span style="font-weight: 400;">Image: The Frugal Girls / thefrugalgirls.com</span></em></p> <p><span style="font-weight: 400;">With this DIY project, you can turn your Christmas cards and discarded wrapping paper into a bookmark you can gift or keep for yourself. To make them, gather up your cards, a hole punch, and some ribbon, and follow this six-step </span><a rel="noopener" href="https://thefrugalgirls.com/2010/01/how-to-make-homemade-bookmarks-from-cards.html" target="_blank"><span style="font-weight: 400;">tutorial</span></a><span style="font-weight: 400;">. As for the wrapping paper, you can use it to add some extra decorations to your bookmarks.</span></p> <p><strong>Homemade envelopes</strong></p> <p><strong><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7846528/wrapping-paper5.jpg" alt="" data-udi="umb://media/234a72cc71a24fed8cf1701e7abe9b7e" /></strong></p> <p><em><span style="font-weight: 400;">Image: Creative Green Living / creativegreenliving.com</span></em></p> <p><span style="font-weight: 400;">Wrapping paper can also be repurposed to make envelopes. Whether you want to send friends letters or save them for birthday and Christmas cards, follow this </span><a rel="noopener" href="https://www.creativegreenliving.com/2012/12/how-to-make-envelopes-from-magazine.html" target="_blank"><span style="font-weight: 400;">tutorial</span></a><span style="font-weight: 400;"> to make envelopes that are even more personalised.</span></p> <p><em><span style="font-weight: 400;">Image: Getty Images</span></em></p>

Home Hints & Tips

Placeholder Content Image

Why Omicron could be our "get out of pandemic" card

<p>A leading epidemiologist has discussed how the new Covid-19 Omicron variant could be the "blessing" experts have been waiting for. </p> <p>Appearing on <a rel="noopener" href="https://7news.com.au/sunrise/on-the-show/leading-epidemiologist-claims-omicron-could-be-our-way-out-of-pandemic-c-4782308" target="_blank">Sunrise</a>, Professor Tony Blakely said Omicron could be the pathway out of the pandemic if it proves to be more infectious but less severe, as experts have predicted. </p> <p class="css-1316j2p-StyledParagraph e4e0a020">“A year ago we were hoping that a more infectious, but less virulent variant comes along, which is what Omicron might be,” he said on Thursday.</p> <p>The variant was first reported after cases emerged in South Africa, and initial reports indicate that the new strain of the virus is more transmissible but causes less severe illness than Delta. </p> <p>The <a rel="noopener" href="https://7news.com.au/sunrise/on-the-show/leading-epidemiologist-claims-omicron-could-be-our-way-out-of-pandemic-c-4782308" target="_blank">World Health Organisation</a> expected to be able to provide clearer information on the Omicron variant "within days".</p> <p>The University of Melbourne virus expert has said there are early signs that Omicron could "displace" the dominant Delta strain, while also stressing that it is too early to make an official statement.</p> <p class="css-1316j2p-StyledParagraph e4e0a020">“This one should be more mild, but we don’t know exactly how much more mild it is, so that means that the hospitalisation rate should be less severe,” he explained.”</p> <p class="css-1316j2p-StyledParagraph e4e0a020">“It might become our get out of the pandemic card.”</p> <p class="css-1316j2p-StyledParagraph e4e0a020">Despite this seemingly good news, Professor Blakely also warned that although Omicron appears to be less dangerous than Delta, the next strain may not be.</p> <p class="css-1316j2p-StyledParagraph e4e0a020">“There will be more variants, and it is not guaranteed that the variant after Omicron and the next one will each be milder, it could become more severe.”</p> <p class="css-1316j2p-StyledParagraph e4e0a020">“So it’s a really interesting time to be an epidemiologist.”</p> <p class="css-1316j2p-StyledParagraph e4e0a020"><em>Image credits: Getty Images / Sunrise</em></p> <p> </p> <p> </p>

Caring

Placeholder Content Image

Australians warned against dangerous gift card scams

<p><span style="font-weight: 400;">Aussies are being warned against a convincing new scam where payments are being demanded from retail gift cards.</span></p> <p><span style="font-weight: 400;">Con-artists are phoning vulnerable people to claim that their tax file number (TFN) has been compromised due to illegal activity.</span></p> <p><span style="font-weight: 400;">Payment is being demanded through cardless cash withdrawals at ATMs and retail gift cards from stores such as JB Hi-Fi, Myer and Woolworths. </span></p> <p><span style="font-weight: 400;">The dangerous con-artists have also been known to demand payment in person at a predetermined public location.</span></p> <p><span style="font-weight: 400;">ATO assistant commissioner Tim Loh said what was “most alarming” about these scammers is that they are operating on Australian soil. </span></p> <p><span style="font-weight: 400;">He said, “We recently saw one scammer lure a young woman out of lockdown in NSW to drop off $30,000 in cash to a person at a local hardware store carpark.”</span></p> <p><span style="font-weight: 400;">“The scammer, claiming to be from the Federal Police, threatened arrest and told the victim that her TFN was compromised.”</span></p> <p><span style="font-weight: 400;">“The victim also sent photocopies of her driver’s licence and Medicare card to the scammer before reporting to the ATO and the police,” he said.</span></p> <p><span style="font-weight: 400;">Mr Loh urged anyone who thinks they have paid money to a scammer to report it to local police with specific details. </span></p> <p><span style="font-weight: 400;">“Scammers are always on the hunt for new ways to con Australians out of their hard-earned cash,” he said.</span></p> <p><span style="font-weight: 400;">In the first six months of 2021 alone, Aussies have lost over $70million to investment scams. </span></p> <p><span style="font-weight: 400;">Disturbingly, this number is higher than the total reported losses in all of 2020, with the projected 2021 losses set to double to $140million by the end of the year. </span></p> <p><em><span style="font-weight: 400;">Image credit: Shutterstock</span></em></p>

Technology

Placeholder Content Image

Singapore-Australia travel bubble on the cards

<p><span style="font-weight: 400;">Despite the ongoing COVID-19 outbreak across eastern Australia, Qantas has announced plans to restart international flights as soon as Christmas.</span></p> <p><span style="font-weight: 400;">The national airline has struggled during the pandemic, with CEO Alan Joyce describing trading as “diabolical”.</span></p> <p><span style="font-weight: 400;">The first stop on the airline’s international itinerary will be countries with high COVID-19 vaccination rates, with Singapore coming in first on the list of eligible countries.</span></p> <p><span style="font-weight: 400;">Until now, Australia has opened one successful travel bubble with New Zealand, however borders have since closed at the time of writing.</span></p> <p><span style="font-weight: 400;">But, with a Singapore-Australia travel bubble in our future, here’s everything you need to know about how it will work when it opens.</span></p> <p><strong>When will Australians be able to travel to Singapore?</strong></p> <p><span style="font-weight: 400;">Qantas is planning to restart travel to the nation by mid-December, 2021.</span></p> <p><span style="font-weight: 400;">The Australian government has also been discussing the opening of a travel bubble with Singapore, though an official date is yet to be set.</span></p> <blockquote style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" class="instagram-media" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/CQf7JHfBlB4/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="13"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div> </div> </div> <div style="padding: 19% 0;"></div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"></div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" rel="noopener" href="https://www.instagram.com/p/CQf7JHfBlB4/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank">A post shared by VisitSingapore (@visit_singapore)</a></p> </div> </blockquote> <p><span style="font-weight: 400;">The bubble would allow residents from Singapore and Australia to travel between the countries without undergoing mandatory quarantine.</span></p> <p><strong>Will I need to be vaccinated to enter Singapore?</strong></p> <p><span style="font-weight: 400;">The short answer: yes.</span></p> <p><span style="font-weight: 400;">Many countries are introducing vaccine passports to travel, with Singapore instituting a Vaccinated Travel Pass (VTP) that only allows vaccinated travellers into the country.</span></p> <p><span style="font-weight: 400;">Plus, Singapore will be requiring potential visitors to apply seven to 30 days before they plan to enter the country, with applications available from September 1, 2021.</span></p> <p><span style="font-weight: 400;">Though the chances of contracting COVID-19 in Singapore are much lower than other destinations, the Delta variant has triggered a surge in outbreaks - highlighting the need for travellers to be vaccinated.</span></p> <p><em><span style="font-weight: 400;">Image: Visit Singapore / Instagram</span></em></p>

International Travel

Placeholder Content Image

Banking tips we can all use

<p>We all use banks most of the time and knowing how to spend or save your money wisely can be tough. While you may be able to do your banking with just a few taps on your phone, managing money well is much more complicated. Here are a few tips to help you get started.</p> <p><strong>1. Budget using an app or a website to help</strong></p> <p>Tracking how much you spend weekly and monthly shows you where your money goes and how you can save more. You can use a budgeting app to tracks your cash automatically. Choose an app that lets you spend as little or as much time on budgeting as you want. From there, you can identify your total fixed expenses, such as rent and car payments, and more flexible costs such as shopping and dining out. You can use the <a href="mailto:https://moneysmart.gov.au/budgeting/how-to-do-a-budget">Moneysmart website</a> which has a lot of free advice as well.</p> <p><strong>2. Set up automatic transfers to your savings</strong></p> <p>When you have a rough idea of how much you can save regularly, create a recurring transfer from your checking account to a savings account. By making savings automatic, you can get used to spending ‘below your means’ and never have to worry about remembering to transfer. It’s also good to set up automatic transfers to savings accounts which reward you for a monthly increase by a higher interest rate, so set this up.</p> <p><strong>3. Avoid overdrawing your accounts</strong></p> <p>Before you pay rent or spend any other big chunk of money, take a look at your account’s available balance. This can prevent you from spending more than you have in your account because if you overdraw, you may be charged a fee. If you get a number of these, they all add up.</p> <p><strong>4. Establish credit</strong></p> <p>Loans and credit cards can help you build good credit — as long as you stay current on monthly payments and don’t overuse them. Your credit score, which shows how responsible you are with credit, is an important factor which lenders check before approving car loans and mortgages. The better your score, the lower the interest rate you may be eligible for.</p> <p><strong>5. Repay debts strategically</strong></p> <p>If you have debts from multiple credit cards and student loans, pay the minimum on each and then contribute more to your higher-interest debts. By making these a priority, you can reduce how much interest you’re paying faster than by treating all debts the same.</p> <p><strong>6. Start an emergency fund</strong></p> <p>Being financially prepared in case of health emergencies or any other financial strains can save you from going into debt. Have a separate savings account just for this purpose — don’t mix it up with your regular savings. A good rule of thumb is to save enough to pay three to six months’ worth of living expenses.</p> <p><strong>7. Set long-term savings goals</strong></p> <p>Consider opting to pay a higher rate to your superannuation on a long-term basis as this will help you out when you retire. The earlier you start doing this the better.</p> <p><em>Photo: Getty Images</em></p>

Money & Banking

Placeholder Content Image

Nurse swipes credit card from dead patient and USES it in vending machine

<p>UK healthcare worker, Ayesha Basharat, has been slammed as she stole a dead patient's card and used it at the hospital's vending machine.</p> <p>She had taken an 83-year-old woman's card from her room in the heartlands Hospital's COVID-19 ward and used the card six times at the vending machine, making contactless payments.</p> <p>Basharat had stolen the card from the woman just moments after she died on January 24th, according to<span> </span><a rel="noopener" href="https://west-midlands.police.uk/news/hospital-worker-used-dead-patients-bank-card-buy-sweets-and-fizzy-pop?fbclid=IwAR0zaC47A9DaQWcq_aaGVGjmJOOV9ccbobeGBpAjHpu-SHpTsADEfOmeqso" target="_blank">West Midlands Police</a>.</p> <p>Police caught up to her after she continued to use the credit card despite the family of the woman cancelling it.</p> <p>Basharat has been given two concurrent jail terms of five months each, both of which were suspended for 18 months.</p> <p>Detective Constable Andrew Snowdon said the act was an "abhorrent breach of trust".</p> <p>“This was an abhorrent breach of trust and distressing for the victim’s family," he said.</p> <p>“They were having to come to terms with the death of a loved one from Covid when they found the bank card missing – and then of course the realisation that the card was taken by someone who should have been caring for her.</p> <p>“I wish the family all the best for the future and with this conviction hope they can move on from this upsetting episode.”</p>

Legal

Our Partners